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Technical Support / FAQ

Maintenance And Repair

Prevosys (M) Sdn Bhd offers experienced and well-trained engineers to service and repair the card printers. Our turn-around times for service and repairs are among the fastest in the industry. Examples of maintenance and repair services we provide include:

On-site repair

An experienced and well-trained technician will arrive at your location within 24-48 hours of your service call equipped with the parts needed to perform repair on the first visit. This service is available in Klang Valley (Penang, Kuching, Kota Kinabalu, Selangor & Willayah Persekutuan Kuala Lumpur) only.

Depot Repair

Send your hardware to a convenient depot location specified by us: a repair expert will diagnose the problem and provide an estimation cost of repair. Your repair will be performed within 48-72 hours of approval. This service is available in our service centers located in Penang, Kuching, Kota Kinabalu and Kuala Lumpur.

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